19-89 Haute | Underwear Collection – FAQs
1. Product & Sizing Questions
What makes 19-89 Haute underwear different?
Our underwear is designed with premium craftsmanship, mindful minimalism, and superior comfort. Each piece is:
Made with ultra-soft, breathable fabric for all-day wear.
Crafted for durability – no sagging, stretching, or discomfort.
Designed with a perfect fit – seamless construction that moves with you.
A reflection of mindful luxury – because essentials should be effortless.
How do I choose the right size?
Our underwear is designed for a comfortable, true-to-size fit. We recommend:
1. Checking our Size Guide on the product page.
2. Selecting your usual size for a tailored, second-skin feel.
3. If you’re between sizes, we recommend sizing up for maximum comfort.
Need more guidance? Contact us at info@1989haute.com, and we’ll help you find the perfect fit.
2. Care & Maintenance
How should I wash my 19-89 Haute underwear?
To maintain quality, softness, and longevity, we recommend:
Hand wash or machine wash on a gentle cycle.
Use mild detergent – avoid harsh chemicals.
Wash in cold water to protect fabric integrity.
Air dry or tumble dry on low – heat can damage elasticity.
Will my underwear shrink after washing?
No, our underwear is made with pre-shrunk, high-quality materials, ensuring a consistent fit wash after wash. Follow our care guide for optimal durability.
3. Packaging & Sustainability
Is your underwear packaging eco-friendly?
Yes! We are committed to sustainability and minimal waste packaging.
Recyclable materials used for all packaging.
Luxury, matte-finish boxes that are reusable or biodegradable.
No excess plastic – just thoughtful, mindful presentation.
Is 19-89 Haute underwear sustainably made?
Absolutely. Our brand stands for mindful fashion and responsible production.
Sustainable materials – carefully selected fabrics.
Ethically manufactured – ensuring fair wages & safe working conditions.
Long-lasting quality– reducing the need for fast fashion waste.
4. Ordering, Shipping & Returns
Can I buy a single pair, or only multi-packs?
We offer pack options (e.g., 3-packs at a special price).
multi-pack bundles provide better value while maintaining luxury-level quality.
How long does shipping take?
UK Orders: 2-5 business days
Europe Orders: 5-10 business days
US & International Orders: 7-14 business days
Pre-order items may have a different delivery window, which will be listed on the product page.
What is your return & exchange policy?
Due to hygiene reasons, we do not accept returns on worn underwear.
However, if there’s a sizing issue, we offer exchanges on unworn items in original packaging.
If there’s an issue with quality, contact us at info@1989haute.com, and we’ll resolve it.
5. Additional Questions?
If you have any other questions, feel free to contact us:
Email: info@1989haute.com